Perth Roof And Patio Maintenance
Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit an online enquiry or contact form.
• Request a quotation.
• Contact us by phone, email or social media.
• Engage us to provide our services.

The information we collect may include:

• Full name
• Phone number
• Email address
• Property address
• Details about your enquiry or project
• Any other information you choose to provide

We may also collect limited technical information when you use our website, including your IP address, browser type, device information and website usage data.

2. How We Use Your Information

We collect personal information to:

• Respond to enquiries and quotation requests.
• Communicate with you regarding our services.
• Arrange site inspections and appointments.
• Prepare quotations and proposals.
• Deliver requested services.
• Improve our website and customer experience.
• Meet legal and regulatory obligations.
• Maintain our business records.

We only collect information that is reasonably necessary for our business operations.

3. Website Analytics & Cookies

Our website may use cookies and similar technologies to improve functionality and better understand how visitors use our website.

Cookies may collect anonymous information such as:

• Pages visited
• Time spent on the website
• Browser type
• Device information
• General location information

This information helps us improve website performance and user experience.

You can disable cookies through your browser settings, although some website features may not function as intended.

4. Disclosure of Personal Information

We respect your privacy and do not sell, rent or trade your personal information. Your information may be disclosed where reasonably necessary to:

• Employees or authorised representatives.
• Contractors or service providers assisting with our business operations.
• Professional advisers including accountants, insurers or legal advisers.
• Government authorities where required by law.
• Other parties where you have provided consent.

We take reasonable steps to ensure third parties handle personal information appropriately.

5. Data Security

We take reasonable administrative, technical and physical measures to protect personal information from misuse, loss, unauthorised access, modification or disclosure. While we implement appropriate safeguards, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

6. Access & Correction

You may request access to the personal information we hold about you or request that inaccurate or incomplete information be corrected. Requests should be made using the contact details provided below. We may require verification of your identity before processing your request.

7. Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, content or security of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy or as required by Australian law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or website functionality. The most current version will always be available on this website.

10. Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have concerns regarding the way your information has been handled. Please contact Perth Roof & Patio Maintenance using the contact details provided on our Contact page.